APOTHCA LOYALTY MEMBERSHIP PROGRAM IS LIVE! (MED)
Important Notice to Our Arlington and Lynn Medical Patients Starting October 16th (Arlington) and October 17th (Lynn) Dear Valued Patients, We want to express our deepest gratitude for your loyalty and trust as we've had the privilege of serving you as a Medical Treatment Facility. Starting October 16th for Arlington and October 17th for Lynn, we will be transitioning to focus exclusively on Adult-Use cannabis and will no longer operate as a Medical Treatment Facility. Your wellness has always been our priority, and we are incredibly thankful for the opportunity to be part of your journey. Throughout this transition, our team is here to support you with any questions and help make this shift as smooth as possible. We invite you to visit us during October, and please know that the same level of care and service you've come to rely on will remain at the heart of what we do. Please continue to show staff your medical card to receive the same service. Thank you for your continued support, and we look forward to welcoming you under our new model. With warm regards, The Apothca Team

FAQ

If your questions are not answered below, please feel free to contact us directly here.

Traveling with Cannabis

Traveling Within Massachusetts:

In Massachusetts, adults aged 21 and over are legally allowed to possess up to 1 ounce of cannabis on their person and up to 10 ounces at home. If you're traveling within the state, it's crucial to follow these guidelines:

  • Storage: Keep your cannabis in a sealed container that is inaccessible while driving. It's recommended to place it in the trunk of your vehicle or locked container.
  • Consumption: Consuming cannabis in a vehicle, whether as a driver or passenger, is illegal. Additionally, public consumption of cannabis is prohibited, including in places like parks, sidewalks, and other public areas.
  • Local Jurisdictions: Be aware that some cities and towns in Massachusetts may have additional regulations regarding cannabis use and possession, so it's a good idea to check local laws if you're unsure.

Traveling Out of State:

It's important to understand that while cannabis is legal in Massachusetts, it remains illegal under federal law. This has significant implications for traveling out of state with cannabis:

  • Crossing State Lines: Transporting cannabis across state lines is illegal, even if you are traveling to a state where cannabis is also legal. Federal law governs interstate commerce, and crossing state lines with cannabis could lead to serious legal consequences.
  • Traveling by air: (Federal Prohibition) The Transportation Security Administration (TSA) is a federal agency, and therefore, they must enforce federal law, which prohibits the possession of cannabis. This applies even if you're flying between two states where cannabis is legal.

Troubleshooting Vape Batteries

Vape batteries are a critical component of your vaping experience, but like all electronic devices, they can sometimes encounter issues. Here’s a guide to help you troubleshoot and maintain your vape battery to ensure it works smoothly.

1. Battery Not Charging

Possible Causes:

  • Loose or dirty connection between the battery and charger.
  • Faulty charging cable or port.
  • The battery is depleted and needs replacement.

Solutions:

  • Check the Connections: Make sure the charging cable is securely connected to both the battery and the power source. Gently clean the battery’s connection points (and the charger’s) with a cotton swab dipped in rubbing alcohol to remove any dust, oil, or debris.
  • Test with a Different Cable: If you have a spare charging cable, try using it to determine if the original cable might be the problem.
  • Inspect the Port: Examine the charging port on your battery for any visible damage or blockages. If you notice any issues, gently clean the port, but avoid using sharp objects that could cause damage.
  • Replace the Battery: If your battery isn’t holding a charge despite trying these steps, it might be time to replace it. Vape batteries have a finite lifespan, especially if used frequently.

2. Battery Not Firing

Possible Causes:

  • The battery is not making proper contact with the cartridge.
  • The battery is locked or in sleep mode.
  • The battery has depleted.

Solutions:

  • Check the Contact Points: Ensure that the battery is properly connected to the vape cartridge. If the battery connection is recessed or blocked, gently pull it up with a small tool or clean it to ensure a proper connection.
  • Unlock the Battery: Some vape batteries have a safety feature that locks the battery to prevent accidental firing. Typically, you can unlock it by quickly pressing the power button 5 times in a row.
  • Charge the Battery: If the battery has been used extensively or hasn’t been charged in a while, it might simply be out of power. Charge it fully before trying to use it again.
  • Try Another Cartridge: If you have another cartridge, try using it with the battery to see if the issue is with the cartridge rather than the battery.

3. Weak Hits or No Vapor

Possible Causes:

  • The battery is low on power.
  • The cartridge is clogged or not properly connected.
  • The coil inside the cartridge is damaged or worn out.

Solutions:

  • Check the Battery Level: If your hits are weak, the battery might be running low on power. Fully charge the battery and see if the performance improves.
  • Clean the Cartridge Connection: Remove the cartridge and clean the connection points on both the battery and the cartridge. Sometimes, a poor connection can result in weak vapor production.
  • Inspect the Cartridge: If the cartridge is old or has been used extensively, the coil inside may be worn out. In this case, replacing the cartridge is the best option.
  • Warm the Cartridge: In cold weather, the oil in the cartridge can thicken, making it harder to vaporize. Warm the cartridge in your hands for a few minutes to see if this improves the vapor production.

4. Battery Overheating

Possible Causes:

  • Overuse or prolonged firing of the battery.
  • Internal malfunction or short circuit.
  • Exposure to high temperatures or direct sunlight.

Solutions:

  • Allow the Battery to Cool Down: If the battery feels hot, stop using it immediately and allow it to cool down completely before trying again.
  • Avoid Prolonged Use: Continuous or frequent use can cause the battery to overheat. Take breaks between hits to allow the battery to cool.
  • Inspect for Damage: Check the battery for any signs of physical damage or leaks. If the battery appears damaged, stop using it immediately and dispose of it according to local regulations.
  • Store Properly: Keep your battery away from direct sunlight and high temperatures. Store it in a cool, dry place when not in use.

5. Battery LED Flashing or Indicating an Error

Possible Causes:

  • The battery is detecting an issue such as a short circuit or improper connection.
  • The battery is out of power.

Solutions:

  • Refer to the User Manual: Different batteries have different LED indicators. Check the user manual for your specific battery model to understand what the flashing lights mean.
  • Recheck Connections: A flashing LED often indicates a poor connection between the battery and cartridge. Remove the cartridge, clean the connections, and reattach it.
  • Reset the Battery: Some batteries can be reset by turning them off (five quick clicks of the power button) and then turning them back on. This might clear the error.
  • Recharge the Battery: If the battery is flashing due to low power, recharge it fully before using it again.

6. General Maintenance Tips

  • Regular Cleaning: Keep the battery’s connection points clean to ensure a strong connection with the cartridge.
  • Avoid Overcharging: Don’t leave the battery on the charger for extended periods after it’s fully charged, as this can reduce the battery’s lifespan.
  • Proper Storage: Store your battery in a cool, dry place, and avoid exposing it to extreme temperatures.
  • Use the Correct Charger: Always use the charger that came with your vape battery or one recommended by the manufacturer to avoid damaging the battery.

When can I buy cannabis at Apothca?

Patients can visit our dispensary locations in Lynn, Arlington, and Boston's Jamaica Plain neighborhood.

  • Arlington is open for adult-use (recreational) purchases Sundays and Mondays, 11am to 7pm and Tuesdays - Saturdays, 10am to 8pm
  • Lynn is open for medical and adult-use (recreational) purchases Sundays and Mondays, 11am to 7pm and Tuesdays - Saturdays, 10am to 8pm
  • Boston is open for adult-use (recreational) purchases Sundays & Mondays, 11am to 7pm and Tuesdays - Saturdays, 12pm to 9pm

Are you recreational? Do you serve Adult-Use?

If you are 21 years of age or older, you are welcome to visit our locations in Arlington, Boston, and Lynn and purchase cannabis and cannabis products for adult-use. 

What is Adult-Use?

In 2016, the citizens of Massachusetts voted “yes” on Question 4 to legalize recreation sales of marijuana to adults age 21 years and older. The regulation of medical marijuana remains unchanged. Details of the law relevant to the retail experience include:

  • Any person over the age of 21 can enter a retail marijuana dispensary and will be required to present a government-issued ID (e.g. driver’s license, ID card or passport) for verification. Please note, we do not accept international driver’s licenses. Please bring your passport.
  • An adult use consumer can purchase up to 1oz of flower or 5 grams of concentrate.

Certain potency restrictions, including a 5 mg serving size limit for edibles will apply to non-medical products.

What is your return policy?

All sales are final.

Any products purchased can be exchanged for another product, with credit given for the purchased product towards the exchanged product, within 15 days of purchase with your receipt.

Any accessories purchased that have been used can only be exchanged for the same product.

If you do not have your receipt, no exchange can be given.

Can I combine multiple promotions? 

Combining promotions is not allowed. You must pick a single promotion to apply to your purchase.